30 Dec 2016

2017 12 Comments
It’s seventeen. A prime number. Take the cue. This year make it your prime year. This year, make it all about your Passion. Do what your heart tells you to do. Go where it directs you. Or at least, take the first step in that direction. Go with the flow. Go against the flow if the flow is not going where you want to. Plunge into deep waters. Ride the waves. Jump off a cliff. Grow ...
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25 Dec 2016

2016 2 Comments
I’m rushing from one place to another. It’s evening and the sun is setting. I look past the revelers at the stretch by Juhu beach and in the horizon, the sun is ready for its evening dip. I want to take a picture with my ever-ready phone but decide to use my ‘photographic’ memory instead and just look at the sun setting instead. And the thought that comes to me is “I could’ve missed thi...
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23 Dec 2016

Customer Experience 2 Comments
It’s 8:45 am. I am standing in a small queue of people: early risers who are obviously eager to catch the worm. We are outside the bank. It opens at 9 am. No one seems perturbed. Everyone has accepted this as: ‘life’ ‘fate’ ‘country’ and so on. A short young security guy stands guard at the half open door. He tries to look fierce and fails miserably. His job is to allow only the bank...
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